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Privacy Policy

 

The term "this website" means the website "www.pharmacyofathens.gr", which belongs to and is managed by the company under the name "DIMITRIS SOTIROPOULOS GEORGIOPOULOS", herein after referred to as "we", "us", or" the company ". The term "our services" means the online services, and any of our other products and services, offered from time to time.

In this Privacy Policy we will refer to you using the terms "user", "visitor", "consumer", "you".

In the context of your visit and browsing the website "www.pharmacyofathens.gr" and the use of its services, you may enter individual details and details of your Personal Data.

We are committed to protecting and respecting your privacy and personal information and to only use information that is lawfully collected from you. Please note that your use of our website is subject to this Privacy Policy as well as the Terms of Use of our Website. This Privacy Policy explains what information we collect, the purpose for which we collect data, how we use and / or disclose it and how it is stored. Please note that this Agreement applies only to information collected from this Website and not to information collected or obtained in other ways or means. Please read this Privacy Policy carefully to understand our views and practices regarding your personal information and it is handled.

This Privacy Policy is in full compliance with the new General Data Protection Regulation (679/2016) and the applicable Internet Privacy Regulations.

We respect your privacy and personal information and recognize the importance of protecting the information we collect about you. This Privacy Policy applies to everything we collect, the way we collect, store, disclose and use the personal information you provide to us.

This Privacy Policy explains:

  • What kind of Personal Data do we collect from you and for what reason.
  • What about cookies? What are "cookies"?
  • How can your Personal Data be used?
  • To whom can your Personal Data be disclosed.
  • Where do we process and store your Personal Data.
  • How long do we have the ability to maintain your Personal Data?
  • Obligation of Explicit Consent for promotional actions.
  • How you can access and keep your Personal Data up to date.
  • Protection of your Personal Data.
  • Why do we connect to other websites / media.
  • How we can make changes to this Privacy Policy.
  • Where and how can you ask questions, complain or contact us in relation to this Privacy Policy.

Allowed Age of Users: In order to use our website and the services offered to you, you must make an explicit statement that you are over 18 years old. If you are under 18 you must either not use our Website or notify a parent or guardian of this Privacy Policy and obtain their consent before registering, subscribing or ordering from us. Those who have parental responsibility must protect minors from accessing and using adult-only websites and are solely liable for this responsibility. Under no circumstances should our website be used by minors under the age of 18.

  • WHAT KIND OF PERSONAL DATA WE COLLECT FROM YOU AND FOR WHAT REASON.

We may collect personal information regarding your registration or subscription to one of our services, the information from your order, the use of our online services, any other way you contact us, such as through media, commenting on blogs or articles available on our services, participating in contests or special offers, subscribing to special offers or other updates, participating in research teams or completing surveys. You must provide explicit consent separately so that we can process your personal data for any of the above actions by noting in the box indicated on our website.

We declare that our website is in compliance with the Data Minimization Authority and therefore we collect information as little as possible so that we are able to provide the services.

The information we collect and retain in relation to you may include your name, email address, landline and mobile phone numbers, home address, shipping address, billing address, IP address, search criteria, purchase history, rankings, replies in search groups and surveys, the type of browser you use (browser is the program you use to view web pages such as Internet Explorer, Google Chrome, Firefox or Safari), how many times you have accessed the website and for how long, your reference URL (the website from which you come to reach our website), cell IDs (these are the unique identifiers of the telecommunication towers used by your mobile phone when you use services based on the location of your mobile phone or tablet) and further services based on location (eg GPS measurements), the content you share with us when you use our services.

For the payment of your order you will be asked to provide specific payment details (credit card / debit card / Paypal card). To be able to keep your data secure, payment of an order can be made by credit card / debit card / Paypal card with SSL Encryption Protocol Security and Technology Protocols, through your Paypal account or by bank transfer company account, with the following information: Piraeus Bank (Account No. 000503209 3972853, IBAN Account GR04 0172 0320 0050 3209 3972 853, Beneficiary Sotiropoulos Georgiopoulos, Dimitrios). By submitting your credit / debit card / Paypal card details, you guarantee that you are the legal holder of the card you are using to make an online purchase or that you are specifically authorized by the credit / debit card / Paypal / credit card holder to use it.

In addition, we collect data which is not intended to be associated or identified with the persons concerned, but whose nature is such that, by processing and correlating data held by third parties, they allow the user to be identified. This category of data includes IP addresses or domain names of Internet users connected to the Internet, URI (Unified Resource Identifier) ​​of resources searched, search time, how it was used to enter the search on the server, the size of the file obtained as a response, the numeric code that indicates the status of the response given by the server (successful, wrong, etc) and other parameters related to the operation of the system and the electronic environment. This data is only needed to obtain anonymous statistics for the use of the page and to check the correct operation and is deleted as soon as the processing is done. This data may be used to establish liability in the event of a hypothetical cybercrime against the Website. Apart from this case, at present, data related to web site contacts do not remain active for more than thirty (30) days.

Specifically:

We may also collect data about how you use the Services provided, such as the time you have accessed each service and the length of time you spent on it, the website you were on before you arrived at a service, or the website you go after a service, options and choices you make and preferences you make when using a service, as well as any data you enter when evaluating the services provided.

We may collect data about your computer or other electronic device that you use to connect to the services provided, such as details of device type (which may include unique device identification numbers), operating system, browser and applications related to the services provided through your device, internet service provider or mobile network, your IP address and your telephone numbers (if any).

  • We collect information about your exact location, except for your approximate location (usually not more specific than the city) which can be determined by your IP address (Internet Protocol). In certain cases, and with your explicit consent, we may use cookies and similar technology to store and access information we collect from the services provided. We may collect your IP address (Internet Protocol) in order to be able to diagnose errors on our server and to manage our website. The IP address is the number provided to your computer when you use the Internet.
    .
  • WHAT ABOUT "COOKIES" AND OTHER TECHNOLOGIES? WHAT ARE «COOKIES»?

We use technologies such as cookies and pixel tags to provide, improve, protect and promote our Services. In this way we collect data regarding your use of our online services. Cookies are very small files that have been sent by us to your computer or other device, which we can access when you visit our website in the future. Cookies help us remember who you are and other information related to your visits. They can assist in providing information on a website in a way that suits your interests. The use of information cookies (which are not permanently stored on the user's computer and disappear when a browser closes) is strictly limited to carrying information IDs (consisting of random numbers coming from the server) that are necessary to enable secure and effective site exploration. For example, cookies help us in cases such as remembering your username again on the next visit, understanding how you communicate with our services, and improving our services based on this information and preventing others from the acquisition of personal identification data. You can program your browser not to accept cookies, but this may limit your ability to use the services provided. Exceptions to this rule are cookies that only serve the operation needs of the Website (functional cookies) and are necessary for the appearance and efficiency of the operation of the Website on your computer.

For more information on how we use cookies, please read our Cookies Policy.

  • HOW CAN YOUR PERSONAL DATA BE USED

Whenever you provide us with your Personal Data, we will use it in accordance with the applicable Privacy Law, and for the purposes set out in this Policy, in the information forms you complete, in any terms and conditions and on pages or emails relating to the data completion forms.

When do you use our services: If you use any of our services, sign up, browse or change your account information, we will record your personal information. Your information will initially be used to provide you with the products, services or information you have requested and to have a personalized shopping experience. We retain the information you provide to us and may use it for a variety of purposes, including: accounting, product pricing, announcements and financial audits, credit or rating checks, certification and identity checks, credit, debit or other payment card verification and collection, debt collection, security, safety, education, management and legal purposes, with your express consent for data comparison and deletion of duplicate entries, statistical and commercial analysis, and advertising information, systems development, control and maintenance, with your explicit consent, market research, your explicit consent to improve customer service to optimize future transactions with you, for example by recognizing needs and preferences, that is required by law or related to litigation or out-of-court dispute resolution and any other uses set forth in the terms and conditions for the use of our services. For these purposes, we may disclose your information to one or more of the organizations listed in the section entitled "To whom can your Personal Data be disclosed".

Stored payment card details will only be communicated to our payment partner and no other third parties and will only be used to proceed with your order through the partner payment systems.

Personalization of our online services and targeting of ads: We may use your personal information and the information we collect through cookies when you use our services to form an image of your interests. We may then use this information to try to confirm that when we send you promotional messages and when you visit our websites or use our web services, you will not miss any offers or information that you may be interested in. This information may also be used by third party advertising organizations and networks to advertise our products and services to you when you visit third party websites and online services. This is called ad targeting or interest based advertising. For more information on how to opt-out of targeted or interest-based ads, please read our Cookies Policy.

Comments and opinions posted on our online services: If you wish to post a comment or opinion on a blog or article presented on our online services, we may (but do not have to) post the comment online or offline in order to advertise our business and services. We will collect your name or username that will be displayed next to your comment and email address, which will not be published, but we may use them to contact you regarding your comment.

Mobile Phone Services: When you request our services through mobile phones, we may retain your mobile phone number, source company and telephone device model, operating system used by your telephone and network center details, and attach a unique identifier to your mobile phone number. We will retain the information of the language of your device, the language of the applications and the country of access. We need this information in order to provide our services through mobile services and to manage our service via mobile phone.

Direct Marketing: For information on how we can promote your products, please read the section entitled "Obligation of explicit consent for promotions".

Customer Polls: From time to time, we may ask you for your opinion about our services and the contests you have entered. When conducting surveys or polls, we may use cookies and combine the information we have collected from these cookies with your response.

We mainly use your personal data to create reliable scientific conclusions, to develop new services, and with your explicit consent, to send you newsletters and information about events, competitions and / or other services that we believe may be interested, as well as for statistical, poll and research purposes. More specifically, we use the information we collect for the following reasons:

  • so that we can manage your Account and provide you with the characteristics of the services provided, to confirm and keep your personal information accurate. For this purpose we will use data that we collect directly from you.

  • to confirm that the content of the services provided is presented in the most effective way for you and your device and to present you content and material tailored to your needs, your interests and the way you use the services provided. For this purpose we will use information we collect directly from you, information about how you use the services provided and information about how you connect to the services provided.

  • to provide you with information about services you request from us or which we think you may be interested in (according to your stated preferences). For this purpose we will use data that we collect directly from you and always with your explicit consent by selecting the relevant box (opt-in policy) on our website.

  • to assess and anticipate what information may be of interest to you or related to you. We will use information we collect directly from you, information about how you use the services provided and information about how you connect to the services provided for this purpose.

  • to create reliable scientific conclusions, to conduct polls, for statistical and research purposes.

  • in order to inform you about changes in the services provided and to deal with any complaints, comments or problems on your part in relation to the use of the services provided. For this purpose we will use data that we collect directly from you.

  • to prevent, detect and investigate illegal activities, breaches of any agreements between you and us and threats to the security of the services provided. For this purpose we will use information we collect directly from you about how you use the services provided and information about how you connect to the services provided.

  • to create aggregate statistical information and statistical analyzes that concern you and result from your listings in the services provided.

  • DISCLOSURE OF PERSONAL DATA

We may disclose information as discussed below, but we will not sell it to advertisers or third parties. In order to be able to share your information, you need to provide us with your explicit consent by clicking on - selecting the box indicated on our website.

To other parties who work for "www.pharmacyofathens.gr". We use specific trusted third parties (for example, customer service providers and IT, accounting and legal services) that help us provide, improve, protect and promote our Services. These third parties will only access your information in order for us to perform operations on our behalf in accordance with this Privacy Policy, and will remain responsible for the way we handle your information in accordance with our instructions.

Ιn order to be able to continuously improve the quality of the services it provides to the consumer, our company uses the Skroutz Analytics service. Through this service, anonymous usage statistics are published on Skroutz.gr, while the data received from our company through this service are covered by the privacy policy as well as the cookies policy of Skroutz.gr.

Law & Order: We may disclose your information to third parties in case we decide it is reasonably necessary:
- in case required by law, by court order or requested by any other competent, state, legal, police, administrative, or regulatory Authority, upon legal request and in accordance with the relevant laws,
- to protect any person from death or serious injury
- to prevent fraud or circumvention of our users' rights
- for the legal protection of our property rights related to our website.

  • WHERE DO WE PROCESS AND STORE YOUR PERSONAL DATA

By using your information as described in this policy, this means that your personal information may be transferred, processed and stored in a destination outside the European Economic Area ("EEA"). In doing so, we confirm that the necessary measures have been taken to protect your personal information and your rights. By providing us with your personal information, and by choosing the box indicated on our website, you agree that we may transfer, store and process your information outside the EEA.

  • Non-EEA States may not have adequate privacy laws or may have a different level of protection for your privacy. By providing us with Personal Information, you acknowledge that, once we have used your data in accordance with this Privacy Policy, we are not responsible for the use of your data by third parties who receive and process your data. Governments in certain countries, such as the United States of America (USA), have wide access to data for security reasons. Data can also be stored locally on the devices you use to access the Services.

All information you provide to us is stored on our computers and / or third-party servers that provide us with data server services and is strictly under our control.

  • FOR HOW LONG DO WE HAVE THE POSSIBILITY TO MAINTAIN YOUR PERSONAL DATA

Your personal information will be kept until they are deleted, and for a maximum period of up to five (5) years. The retention period of your personal information is always in accordance with domestic law. If you delete your account, or upon request from you by sending a relevant email to info@pharmacyofathens.gr, we will delete or destroy any personal information you have provided to us. But please note: (1) that there may be a period of inactivity while deleting this information from our servers and our databases, and (2) we may retain this information if necessary to comply with legal obligations. to resolve legal disputes or to enforce our existing contracts. Keep in mind that we follow the Data Minimization Principle, and therefore, we request, process and store as little personal information as possible in order to provide our services uninterruptedly.

  • OBLIGATIVE AGREEMENT FOR PROMOTIONAL ACTIONS / UPDATES - OBGLIGATION OF EXPLICIT CONSENT FOR PROMOTIONS

We offer you the opportunity to receive news and updates about the products and services we offer through our website "www.pharmacyofathens.gr" for which, depending on your preferences, we will contact you by phone or live chat or via email , text message via mobile phone and / or mail. These include new product announcements, articles, enhancements, special offers, upgrade opportunities, contests, exciting events, and product promotions / promotions. Our website is in full compliance with the personal data regulations and follows a strict policy of obtaining explicit consent to receive such updates by selecting the box marked on our website.

You have the right to change your mind at any time and ask us not to use your personal information to promote products. In any case, we will offer you the opportunity to unsubscribe from any service or update in which you have subscribed. Whenever you receive a direct product promotion from us, we will tell you how you can unsubscribe. Alternatively you can change your settings for receiving newsletters or updating advertising / promotions by linking to "My Account" and choosing not to participate in the box indicated on our website or by emailing us at info@pharmacyofathens.gr.

  • HOW CAN YOU ACCESS AND KEEP YOUR PERSONAL DATA UP TO DATE

You have the right to see the information we hold about you. If you want a copy of your personal information, please contact us at 210 3214788 or by sending an e-mail to info@pharmacyofathens.gr.

You have the right to review and update your personal information. If, for any reason you are concerned that the personal information we hold is incorrect, please visit our online services, and once you log in to the website using the "Login" option on the first page, the personal information will be available for you to view and view. change them under "My Account". Only you or, at your request, our Customer Service team, can access your personal information through our online services using your username and password. You can change or delete saved details of your credit / debit card by adding or correcting your existing shipping / invoicing address. If you change your billing or shipping address while your order is still being processed, the order will be processed again through the security confirmation checks. If you prefer, you can also contact us via email at info@pharmacyofathens.gr and we will update your personal information.

  • PROTECTION OF YOUR PERSONAL DATA

We commit to maintain the proper safeguards to ensure the security, integrity and confidentiality of the information you have provided to us. We have installed technology and security tools that are designed to protect the personal information we hold about you. We also follow the security procedures required under applicable privacy laws. Procedures cover the storage, processing, use and release of any information you provide to us as well as measures designed to prevent unauthorized access or use. Whenever you place an order or access your account information, our system uses SSL encryption, which encrypts your data before it is sent to us to protect against unauthorized use. We want to assure you that our team practices exist to specifically keep your personal information safe and to perform tests for vulnerabilities. We also continue to work on features to keep your data safe beyond two-factor authentication, inactive file encryption, and notifications when new devices and features connect to your account.

Keep in mind that where we have issued for you (or where you have chosen to create one for yourself) a code that allows you to access specific points of the services provided, you are solely responsible for maintaining the password. If the password has been stolen or may have been misused, it is your responsibility to let us know immediately.

  • WHY DO WE CONNECTO OTHER WEBSITES / MEDIA

Our services may include hyperlinks to websites owned and operated by other organizations. These websites have their own privacy policies and cookies, and we encourage you to read them. They control the way in which your personal information is used when you provide it to specific other companies or are collected by them through cookies. We do not control or endorse any other websites and we are not responsible for any information, material, products or services found or accessible through these websites or the privacy policies of the websites.

If you follow us or contact us through any of our pages on third party media or social networking platforms such as Instagram, Facebook, Twitter, Pinterest and Google+, the information you provide will be subject to the third party privacy policy, as well as in this privacy policy.

  • HOW CAN WE MAKE CHANGES TO THIS PRIVACY POLICY

If we engage in a reorganization, merger, acquisition or sale of our assets, your data may be transferred as part of this agreement. We will notify you (for example, by email to the account associated with your account) of any such agreement and list the options on a case-by-case basis. You may be asked to renew your consent in the context of what our capabilities are and how we process your personal data.

We may review this Privacy Policy from time to time, and post the most recent version on our website. Any changes to this Privacy Policy will take effect as soon as the updated Privacy Policy is posted on the Website. We encourage you to visit our Website Privacy Policy regularly to stay informed of any changes that have been made.

If a review diminishes or substantially alters your rights, we will notify you, and you may be asked to renew your consent as to what our capabilities are and how we process your personal data.

  • WHERE AND HOW YOU CAN YOU ASK QUESTIONS, COMPLAIN OR CONTACT US IN RELATION TO THIS PRIVACY POLICY 

For any complaint, we inform you that you have the right to submit a claim to the competent authority which is the Personal Data Protection Authority (APDPX), which is located at 1 - 3 Kifissias Avenue, PC 115 23, Athens (contact phone: +30 210 64 75 628 - e-mail: contact@dpa.gr).

Should you have questions, complaints or concerns about "www.pharmacyofathens.gr", our Services and the Privacy Policy, Contact us at 210 3214788 or by sending an e-mail to info@pharmacyofathens.gr.

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